Investigating - We've detected an issue. Our engineers are working on it.
Feb 24, 2026 - 13:57 EST
Investigating - We've detected an issue. Our engineers are working on it.
Feb 24, 2026 - 13:56 EST
Investigating - We've detected an issue. Our engineers are working on it.
Sep 03, 2025 - 17:00 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jul 18, 2025 - 11:30 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jul 18, 2025 - 11:19 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jul 18, 2025 - 11:15 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jun 12, 2025 - 14:47 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jun 12, 2025 - 14:46 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jun 12, 2025 - 14:46 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jun 12, 2025 - 14:43 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jun 12, 2025 - 14:42 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jun 12, 2025 - 14:39 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jun 12, 2025 - 14:08 EDT
Investigating - We've detected an issue. Our engineers are working on it.
Jan 03, 2024 - 07:58 EST
API / Engine Operational
90 days ago
100.0 % uptime
Today
Insight Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Patient Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Group Management Portal Operational
90 days ago
100.0 % uptime
Today
Legacy API Degraded Performance
90 days ago
100.0 % uptime
Today
Third-party Services Under Maintenance
Twilio SMS Under Maintenance
Twilio MMS Operational
Twilio Voice, North America Under Maintenance
Twilio Group Rooms Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Network Traversal Service Operational
Stripe Dashboard Operational
Stripe API Operational
Stripe JS Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
SendGrid API v3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Resolved - Normal service operations have been restored.
Feb 25, 23:58 EST
Investigating - We've detected an issue. Our engineers are working on it.
Feb 25, 23:56 EST
Feb 24, 2026

Unresolved incidents: Service outage, Service outage.

Feb 23, 2026
Resolved - Normal service operations have been restored.
Feb 23, 17:43 EST
Investigating - We've detected an issue. Our engineers are working on it.
Feb 23, 17:42 EST
Feb 22, 2026
Resolved - Normal service operations have been restored.
Feb 22, 07:57 EST
Investigating - We've detected an issue. Our engineers are working on it.
Feb 22, 07:55 EST
Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.